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7th January 2013
THE DATE: Tuesday 26th November. 10:00am – 2:00pm.
THE LOCATION: Genesys Customer Experience Centre, Surrey.
THE DETAILS: Join NextiraOne and Genesys at their ‘Customer Experience Seminar’ to discover how you can migrate to a simplified all-in-one Contact Centre that offers an affordable infrastructure whilst aligning your customer services strategy across your organisation.
Speakers include:
Colin Whitby, Customer Experience Manager, Dwr Cymru Welsh Water
Brendan Dykes, Senior Solution Marketing Manager, Genesys
Tibor Vass, Solution Lead Workload Management, Genesys
Steve Potter, Director, NextiraOne
Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.
She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.
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