10th January 2013
THE DATE: Wednesday November 6th
THE LOCATION: River Room, Millbank Tower, London.
THE DETAILS: This conference will cover the most important emerging trends in our industry in detail and then suggest some of the future possibilities.
Speakers include; Ipsos MORI and BT with case studies from Talk Talk, Lebara and Tesco Bank.
There are no “catches” and no sales pitches – just plenty of real insight from our expert speakers as well as some great networking opportunities.
THE ORGANISERS: CCMA
THE WEBLINK: Places are £495 and are free to CCMA members. To book your places go to www.ccma.org.uk/news/uk-national-contact-centre-conference-6-november-london, or email us at info@ccma.org.uk