New USB Buddy headset training adaptor launched

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Written by Jo Robinson

SW Communications have just launched their USB Buddy, a training adaptor which connects two headsets via a single USB port.Side-by-side coaching has just got even easier with the introduction of this USB headset adaptor.

The USB Buddy is priced at £29.95 and is available directly from SW Communications or via their ebay shop.

There are two separate mute buttons, which allows either the trainer or the advisor to easily join or leave the conversation.

The USB Buddy has the following features:

  • Dual control with 2 mute buttons
  • Trainee plugs into one side, supervisor into the other
  • Ideal for call centres, offices or webinars
  • Ideal for side-by-side or distance training with a wireless headset for trainer
  • Ideal for small VoIP conferences
  • Use with any brand of headset top and direct connect bottom cord with RJ9 plug
  • Suitable with wired or wireless headsets or even handsets, or any mix

Testimonial

Having tried several different solutions, including several expensive USB adapters, I found that the USB Buddies supplied by Nigel at SW Communications are of better quality. They are easy to set up and easy to use, they work with  noise cancelling headsets.  I will certainly be placing another order.

SW Communications can be contacted via the call centre headsets website.

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

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