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18th September 2018
Research reveals that cloud deployment of software and services in some form is now a must for contact centres everywhere.
This white paper looks at how the cloud can help businesses differentiate themselves from their competitors and better serve their customers.
White Paper written by: Genesys
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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