White Paper: Contact Centre as a Service: A View From the Trenches

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You’ve considered moving your contact centre to the cloud but what’s the day-to-day impact on agents, supervisors and contact centre managers?

This white paper shares real-world advice from companies, presented by industry expert Sheila McGee-Smith.

White Paper written by: 8×8

Download this White Paper to find out more.

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

White Paper: Contact Centre as a Service: A View From the Trenches

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