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14th August 2017
Delivering continuous improvement is a business imperative, regardless of your size and complexity.
This white paper looks at customer challenges, how to approach any improvements and make positive changes to your customer service.
White Paper written by: NewVoiceMedia
Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.
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