The Worlds Largest Contact Centre Online Community
The Worlds Largest Contact Centre Online Community
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29th March 2017
In this webinar we will look at the best tools to use for Performance Management.
From spreadsheets to call and screen recording, from speech analytics to multi channel integration analytics.
We look at all of the best performance management tools.
This webinar was brought to you by Call Centre Helper and is sponsored by Enghouse Interactive
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
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