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Stuart Clarke

Stuart Clarke, UK Sales Lead, Storman Software Pty Ltd

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Recent Articles Most Viewed Articles
Seven Ways to Improve First Call Resolution

Seven Ways to Improve First Call Resolution

Consumer Perception and the State of Service Trends

Consumer Perception and the State of Service Trends

How to Improve Contact Centre Response Time

How to Improve Contact Centre Response Time

Contact Centre Performance Challenges and How to Fix Them

Contact Centre Performance Challenges and How to Fix Them

The Top Scheduling Challenges and How to Fix Them

The Top Scheduling Challenges and How to Fix Them

Ways to Make Working in a Contact Centre Fun

Ways to Make Working in a Contact Centre Fun

The Best De-Escalation Techniques

The Best De-Escalation Techniques

Technology to Make Managing a Contact Centre Easier

Technology to Make Managing a Contact Centre Easier

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Research: The Future of AI-Powered Experiences

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9th October 2025

Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar

24th September 2025

From Insight to Impact: The Next Era of CX and AI Leadership – Webinar

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8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports