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Shep Hyken is a customer service and experience expert, award-winning keynote speaker, researcher, and the Chief Amazement Officer of Shepard Presentations.
He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
