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QuickScripts

Discover and explore our QuickScripts content collection, including articles, blogs, news stories, case studies, resources and more.

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16 Mistakes to Avoid With Call Scripting

16 Mistakes to Avoid With Call Scripting

Photos from September 2017 Call Centre & Customer Services Summit

Photos from September 2017 Call Centre & Customer…

13 Ways Technology Can… Reduce Agent Stress

13 Ways Technology Can… Reduce Agent Stress

Photos from the Customer Services Summit

Photos from the Customer Services Summit

Call Centre & Customer Services Summit 2016 – Photos

Call Centre & Customer Services Summit 2016 – Photos

Photos From Customer Contact Expo 2014

Photos From Customer Contact Expo 2014

Call Centre & Customer Services Summit 2015 – Photos

Call Centre & Customer Services Summit 2015 –…

Customer Contact Expo 2015 – Photos

Customer Contact Expo 2015 – Photos

Nev Attends Call Centre Summit

Nev Attends Call Centre Summit

What Not to Miss at Expo 2016

What Not to Miss at Expo 2016

Expo Just 4 Weeks Away

Expo Just 4 Weeks Away

Free 30-Day Trial for Scripting Software

Free 30-Day Trial for Scripting Software

Photos from Call Centre Expo 2016

Photos from Call Centre Expo 2016

Call Centre Conference 2016 – The Photos

Call Centre Conference 2016 – The Photos

The Call Centre & Customer Services Summit: New Technology in High Demand

The Call Centre & Customer Services Summit: New…

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Top Stories

How to Deal with That Awkward Agent

7 Ways You’re Punishing Your Best Agents Right Now

Is Flexible Working a Dying Perk in the Contact Centre?

Latest News

8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports

Resources

Guide: The QA Manager’s 7-Step Guide to Survive Black Friday

Research: The Future of AI-Powered Experiences

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Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar

24th September 2025

From Insight to Impact: The Next Era of CX and AI Leadership – Webinar

Latest Blogs

How To Forward a Voicemail on Any Device

What is Sentiment Analysis, and How Can it Improve CX?

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