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Nicky Hjerpe

Nicky Hjerpe, Head of Product Marketing and Campaigns at Netcall

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Recent Articles Most Viewed Articles
Boosting CX With Technology – A Low-Code Approach

Boosting CX With Technology – A Low-Code Approach

The ROI of AI in the Public Sector

The ROI of AI in the Public Sector

10 Benefits of Low-Code Application Development in Contact Centres

10 Benefits of Low-Code Application Development in…

The Benefits of Process Automation Contact Centres

The Benefits of Process Automation Contact Centres

The Cost of Poor CX and How to Turn It Around

The Cost of Poor CX and How to Turn It Around

Breaking Down Language Barriers with Live AI Translation

Breaking Down Language Barriers with Live AI Translation

4 Tactical Tech ‘Wins’ Now Within Reach for UK Insurers

4 Tactical Tech ‘Wins’ Now Within Reach for UK Insurers

How the Cloud is Transforming Organisations the World Over

How the Cloud is Transforming Organisations the World Over

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8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports

Resources

Guide: The QA Manager’s 7-Step Guide to Survive Black Friday

Research: The Future of AI-Powered Experiences

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9th October 2025

Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar

24th September 2025

From Insight to Impact: The Next Era of CX and AI Leadership – Webinar

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8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports