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Marianne Withers

Marianne Withers is a passionate leader dedicated to transforming Customer and Employee Experience and helping to enhance profitability.

She also supports the University of Portsmouth as Entrepreneur in Residence.

Connect with Marianne on LinkedIn

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Recent Articles Most Viewed Articles
What Will Agent Roles Look Like in 2035?

What Will Agent Roles Look Like in 2035?

10 Ways to Create More Confident Agents

10 Ways to Create More Confident Agents

How to Protect Your Agents From Customer Abuse

How to Protect Your Agents From Customer Abuse

How to Ensure Agents Love Your Products and Services

How to Ensure Agents Love Your Products and Services

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Top Stories

What’s Really Compromising Empathy in Customer Service?

How to Thrive Through Seasonal Peaks

Stop Driving Up Your Sickness Levels!

Latest News

8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports

Resources

Guide: The QA Manager’s 7-Step Guide to Survive Black Friday

Research: The Future of AI-Powered Experiences

Upcoming Events

9th October 2025

Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar

24th September 2025

From Insight to Impact: The Next Era of CX and AI Leadership – Webinar

Latest Blogs

8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports