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Jaime Scott

Jaime Scott is the CEO of EvaluAgent

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11 Tips and Tools to Improve Call Centre Quality Assurance (QA)

11 Tips and Tools to Improve Call Centre Quality…

Expert Predictions: What Will 2024 Bring for Contact Centres?

Expert Predictions: What Will 2024 Bring for Contact…

The CEO Interview: Jaime Scott at EvaluAgent

The CEO Interview: Jaime Scott at EvaluAgent

7 Predictions for 2025: What Does Next Year Hold for the Contact Centre?

7 Predictions for 2025: What Does Next Year Hold for the…

Evaluagent Launches New Conversation Analytics Feature

Evaluagent Launches New Conversation Analytics Feature

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How to Deal with That Awkward Agent

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