The Worlds Largest Contact Centre Online Community
Jaime Scott is the CEO of EvaluAgent
Connect with Jaime on LinkedIn
Subject
11 Tips and Tools to Improve Call Centre Quality…
Expert Predictions: What Will 2024 Bring for Contact…
The CEO Interview: Jaime Scott at EvaluAgent
7 Predictions for 2025: What Does Next Year Hold for the…
Evaluagent Launches New Conversation Analytics Feature
Contact Centre Reports, Surveys and White Papers straight to your inbox!
Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies.
Choose the content that you want to receive.
What’s Really Compromising Empathy in Customer Service?
How to Thrive Through Seasonal Peaks
Stop Driving Up Your Sickness Levels!
8×8 Enters a Strategic Partnership With ULAP
Talkdesk Secures Top Spots in G2 Fall 2025 Reports
Guide: The QA Manager’s 7-Step Guide to Survive Black Friday
Research: The Future of AI-Powered Experiences
9th October 2025
Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar
24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar