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Data Protection Act

Discover our range of materials on ensuring compliance with the Data Protection Act in contact centre operations.

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7 Methods to Verify the Identity of Your Callers

7 Methods to Verify the Identity of Your Callers

What Is DPA?

What Is DPA?

Preparing for the General Data Protection Regulation to Come Into Effect

Preparing for the General Data Protection Regulation to…

Data Protection Act, GDPR, FCA Consumer Duty, and Call Recording Laws in the UK

Data Protection Act, GDPR, FCA Consumer Duty, and Call…

New EU Data Protection Regulations Are Coming – Are You Ready?

New EU Data Protection Regulations Are Coming – Are You…

A Step-by-Step Guide to a Customer Data Cleansing Process

A Step-by-Step Guide to a Customer Data Cleansing Process

What are the Legislations on Call Recording?

What are the Legislations on Call Recording?

Keeping your Call Centre Data Safe: What you Need to Know

Keeping your Call Centre Data Safe: What you Need to Know

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