Cirrus Named NiCE UK&I AI Partner of Year

Cirrus Achieves NiCE Platinum Partner Status

Cirrus Awarded Royal Warrant of Appointment by King…

23 Key Processes Call Centre Automation Can Simplify

The Dos and Don’ts of Automated Assistants in the…

26 Great Techniques for Showing Real Empathy in Customer…

23 New Ideas for Customer Service Over the Phone

Cirrus Partner With Redsquid

Teams Has Won the UCaaS Battle

Beyond Voice – The Future of Customer Services

Cirrus Solution to Support Blind and Partially Sighted…

Customer Engagement at the Heart of Change

Cirrus Partners with Amillan

Using Familiarity to Improve Customer Service

Why First Contact Resolution Is Ludicrous in Isolation

Majority of Contact Centre Agents Feel Let Down by Lack…

Whisper It Quietly: Customers Don’t Care About Omnichannel

Tired of Covid? Why the Pandemic Isn’t an Excuse Any More

19 Golden Rules for Call Monitoring

Cirrus Teams Up With Vivio

Daisy Corporate Services Moves to the Cloud

Cirrus’ Omnichannel Solutions are Now Available on…

7 Lessons From the Direct Response Contact Centre