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Ashley Pieczynski

Ashley Pieczynski is a dynamic and analytical contact centre professional with a passion for technology and a track record of delivering impactful outcomes.

Ashley is currently the Customer Success Manager at Cirrus.

Connect with Ashley on LinkedIn

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23 Key Processes Call Centre Automation Can Simplify

23 Key Processes Call Centre Automation Can Simplify

The Dos and Don’ts of Automated Assistants in the Contact Centre

The Dos and Don’ts of Automated Assistants in the…

26 Great Techniques for Showing Real Empathy in Customer Service

26 Great Techniques for Showing Real Empathy in Customer…

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How to Deal with That Awkward Agent

7 Ways You’re Punishing Your Best Agents Right Now

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