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Agent Desktop

Discover our range of materials on contact centre agent desktops for better usability, efficiency, and integrations.

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The Top 10 Emerging Technologies in Contact Centres

The Top 10 Emerging Technologies in Contact Centres

An Introduction to Agent Desktops – With a Definition, Best Features and Mistakes to Avoid

An Introduction to Agent Desktops – With a…

What to Look For When Buying – A Contact Centre Desktop Application

What to Look For When Buying – A Contact Centre…

Can a Unified Desktop Improve Agent Productivity?

Can a Unified Desktop Improve Agent Productivity?

Call Centre Software: What Should You Be Looking Out For?

Call Centre Software: What Should You Be Looking Out For?

Six Ways to Improve the Agent Desktop

Six Ways to Improve the Agent Desktop

What to Look for When Buying an Agent Desktop

What to Look for When Buying an Agent Desktop

7 Ways to Improve the Agent Desktop

7 Ways to Improve the Agent Desktop

15 Ways Contact Centre Technology Can Help Address Inefficiencies

15 Ways Contact Centre Technology Can Help Address…

10 Common Mistakes to Avoid With Your Agent Desktop

10 Common Mistakes to Avoid With Your Agent Desktop

5 Reasons to Simplify Your Service Desktop

5 Reasons to Simplify Your Service Desktop

The Hidden Gems of Agent Desktop Software

The Hidden Gems of Agent Desktop Software

How Technology Can Plug the Gap in a Short-Staffed Call Centre

How Technology Can Plug the Gap in a Short-Staffed Call…

Trade Secrets: Getting the Best out of Your Agent Desktop

Trade Secrets: Getting the Best out of Your Agent Desktop

Rostrvm helps simplify the desktop

Rostrvm helps simplify the desktop

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Top Stories

How to Deal with That Awkward Agent

7 Ways You’re Punishing Your Best Agents Right Now

Is Flexible Working a Dying Perk in the Contact Centre?

Latest News

8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports

Resources

Guide: The QA Manager’s 7-Step Guide to Survive Black Friday

Research: The Future of AI-Powered Experiences

Upcoming Events

9th October 2025

Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar

24th September 2025

From Insight to Impact: The Next Era of CX and AI Leadership – Webinar

Latest Blogs

How To Forward a Voicemail on Any Device

What is Sentiment Analysis, and How Can it Improve CX?

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Webinar: Boosting Customer Satisfaction in Contact Centres

Webinar: Responsible AI in Customer Interactions – Compliance Without Compromise