46% of Contact Centres find it Very Difficult or Impossible to get Extra Budget

734

Written by Megan Jones

43% of contact centres find it very difficult to get extra budget.

Poll – “How Difficult do you find it to get extra budget for the Contact Centre?” – answers

Very Easy – 3%
Easy – 0%
Difficult – 51%
Very Difficult – 43%
Impossible – 3%

Source: Call Centre Helper Webinar Poll – Webinar: How to build a business case for More Budget (and New Technology) Sample size – 72 Date: April 2016

Author
Megan Jones

Megan is Editor at Call Centre Helper. She first started working for Call Centre Helper in 2013 and has held a number of roles - News Editor, Features Editor and now Editor.

She has visited a large number of award winning contact centres such as Tesco, Lego, BT and AA. She is well respected in the industry.

Connect with Megan on LinkedIn

46% of Contact Centres find it Very Difficult or Impossible to get Extra Budget

Share...

See more:

Your Next Read