
Helen Ginman of UandI Wellbeing discusses what contact centres can do to improve employee well-being and take good care of their teams in the “new normal”.
In our conversation with Helen, we also talk about common sources of contact centre stress, how you can actively promote well-being and the positive impact that looking after well-being can bring.
To listen to the podcast directly from this web page, just hit the play button below:
The Contact Centre Podcast – Episode 32: