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Published On: 6th Aug 2026 17:20
Coughing when on call with customer by call centre agent s this treated as okay or bad?
Question asked by Abimbola
It is almost impossible to stop coughing, so it should be treated as OK.
With thanks to Jonty
If you know you are about to cough, you could put yourself on mute for a few seconds
With thanks to Amy
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