12th April 2022

Written by Jonty Pearce
Hi, Can anyone help with an mpp file that has the WBS for the above?
Question asked by Jonathan
I’m not sure if you will find an example in Microsoft Project Format
All we have is this checklist
https://www.callcentrehelper.com/how-to-set-up-a-call-centre-from-scratch-the-checklist-42078.htm
With thanks to Jonty
Author
Jonty Pearce
Jonty Pearce walked into his first call centre in 1989 and has been hooked ever since. He founded Call Centre Helper in 1989.
He is an Engineering Graduate with a background in marketing and publishing. In 2020 he won the AOP Digital Publishing Award for The Best Use of Data.
He writes and speaks on a wide variety of subjects - particularly around forecasting and scheduling. His in depth knowledge of forecasting algorithms has earned him the nickname "Mr Erlang."
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