Route 101 Completes Multi-Brand Platform Deployment for TPRG

Vonage Expands AWS Partnership

Zoom Earns 2025 Global AWS Partner Award

Sabio Expands Disrupt 2026 Across Four European Cities

Genesys Strengthens EMEA Leadership With Three New Appointments

Calabrio Chosen to Support loveholidays’ European Expansion

SequenceShift Supports ECCCSA Recognition Across Europe

Europe’s Best in Customer Contact Celebrated at the 25th ECCCSAs

Zoom and ArvatoConnect Announce a Strategic Partnership

Vonage Named Leader Across Three Juniper Research Markets

Genesys Wins “Best Use of AI in Customer Service” Award

Calabrio WFM Now Available in Microsoft Marketplace

CSAT, QA, and AI – The New Formula for Customer Satisfaction

Zendesk Expands Microsoft Integration With New AI Tools

Assembled Announces a Strategic Partnership With Dixa

Police Forces Stall on AI Investment, Research Shows

Sabio Delivers Europe’s Largest Google Agent Assist Deployment

8×8 Introduces New Platform Capabilities

NiCE Named Leader in IDC CCaaS MarketScape 2025

NiCE Announces an Expanded Partnership With IGT Solutions

Aspect and Cresta Partner to Enhance Contact Centre Performance

Five9 Introduces New AI-Driven Updates at Their CX Summit

UJET Acquires Spiral to Deepen AI Capabilities

Zoom Expands Into Hiring With BrightHire Acquisition