Recorded Call Centre and Customer Experience Webinars

Recorded Webinar: The Best Ways to Improve Customer Satisfaction

Published On: 6th Aug 2026 10:14

With so many channels to choose from and expectations rising, it is harder than ever to satisfy customers.

In this webinar, we look at new ideas and strategies to improve customer satisfaction.

Ways to measure customer satisfaction

Improving customer satisfaction

Reducing customer effort

Voice of the customer

Creating a positive company culture

Collecting and using customer feedback

Proactive customer service

Tracking the customer journey

Getting the best out of your technology<.li>

Top tips from the audience

Carolyn Blunt

Ember Real Results

Mike Murphy

Interactive Intelligence

Jonty Pearce

Call Centre Helper

See more: