Call Centre Manager Interview Presentation

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Hi all, hopefully you can help me out here I have an interview for a new call centre for which I am applying for the call centre manager role – I am stuck! The presentation should be about how and what I can bring to the role the company and how I can make this new centre good etc etc I kinda no but I just don’t know where to start!!!

Question asked by noname84

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Hi, why not try our article on the top 50 interview questions and how to answer them – lots of answers from people who work within the call centre industry. Top 50 Customer Service Interview Questions – with Answers

With thanks to Rachael

Author
Jonty Pearce

Jonty Pearce walked into his first call centre in 1989 and has been hooked ever since. He founded Call Centre Helper in 1989.

He is an Engineering Graduate with a background in marketing and publishing. In 2020 he won the AOP Digital Publishing Award for The Best Use of Data.

He writes and speaks on a wide variety of subjects - particularly around forecasting and scheduling. His in depth knowledge of forecasting algorithms has earned him the nickname "Mr Erlang."

Connect with Jonty on LinkedIn

Call Centre Manager Interview Presentation

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