The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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1st March 2019
There has been a lot of hype about the potential for Artificial Intelligence in the Contact Centre. This has led to a number of companies trying to use AI and getting their fingers burnt.
In this webinar we look at practical ways to deploy AI and where to avoid the pitfalls.
This webinar was brought to you by Call Centre Helper and is sponsored by eGain
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
