The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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29th October 2014
How do you compare?
Earlier this year, Call Centre Helper readers were invited to take part in the ‘5 minute contact survey’. Almost 500 contact centre professionals took part and we’re delighted to share the results with you.
This report covers everything from which channels are the most popular to how many people have implemented homeworking.
Download this White Paper to find out more
Click here for our most recent survey
Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.
Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.
Connect with Rachael on LinkedIn
Read more by Rachael Trickey
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
