Recorded Call Centre and Customer Experience Webinars

8th January 2018

Recorded Webinar: 10 Predictions for 2018

1285

Written by Rachael Trickey

We discuss what is likely to happen in 2018 and beyond. In this webinar, our experts look into the future and make their predictions.

Topics Discussed

What is likely to happen to contact centres
Predictions for the future
Exciting technology predictions
Latest trends in customer service

Motivating and inspiring a future workforce
Factors that you hadn’t thought about
Top tips from the audience

Panellists

Martin Hill-Wilson

Brainfood Extra

Darren Smith

NewVoiceMedia

Jonty Pearce

Call Centre Helper

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

Read more by Rachael Trickey

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