VCC Live Earns New G2 Crowd Badges

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Written by Robyn Coppell

The autumn 2020 G2 Crowd reports have been released and VCC Live have earned performance and user-driven badges in three categories.

Based on customer reviews, VCC Live are Leader in the following categories: High Performer, Users most likely to recommend and Users Love us.

VCC was chosen as a High Performer due to its technology solution that empowers businesses to perform a wide range of call centre related actions on a single platform, without any initial investment.

The vendor is particularly happy to receive two accolades in user-driven categories as providing the possible highest customer experience is clearly our main mission. They believe this is the result of the company’s hard work to make VCC Live a 360-degree solution.

VCC Live see themselves as more than just a software company. After the setup and training period, their support team and dedicated account managers continue to offer ongoing support as needed.

Furthermore, their agile development methods ensure that clients enjoy the benefits of a customized call centre software solution.

These advanced features and hard work have allowed VCC Live to receive these three badges from G2 Crowd.

Winning these awards is proof of the success of their aim to keep delivering the latest technology solutions to the contact centre industry.

Author
Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

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