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2nd October 2019
TMC has named Talkdesk Enterprise Cloud Contact Center as a 2019 Contact Center Technology Award winner, presented by CUSTOMER magazine.
Tiago Paiva
“We are honored to receive the 2019 Contact Center Technology Award from CUSTOMER magazine,” said Tiago Paiva, chief executive officer, Talkdesk.
“We appreciate the judging committee’s consideration of our progressive cloud contact centre solutions and will use this recognition as motivation to drive our industry forward through innovation.”
Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage.
With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings.
Combining enterprise performance with consumer-like ease of use through cloud-native architecture, Talkdesk makes contact centre operations agile to easily adapt to the constantly evolving landscape of customer service.
“Congratulations to Talkdesk for being awarded a 2019 CUSTOMER Magazine Contact Center Technology Award,” said Rich Tehrani, CEO, TMC.
“Talkdesk Enterprise Cloud Contact Center has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience. We’re pleased to recognise their achievement.”
This news story has been re-published by kind permission of Talkdesk – View the original post
Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.
She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.
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