Take Part in the 2025 WFM Benchmarking Survey

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Published On: 5th Aug 2026 09:56

Take part in the Peopleware (WFM) survey! It has been designed to reveal insights about the WFM goals, challenges, methods and sentiments of contact centre planning professionals world-wide. The benchmark report will be an uniquely valuable tool for comparing your operation with that of your peers and staying ahead of the game.

Everyone who completes the survey will receive a FREE copy of the benchmark report before it is published generally. This is your chance to be among the first to get the actionable new insights.

Take part in the survey

About
Peopleware

Peopleware is an AI-native workforce management (WFM) suite, trusted by over 500,000 users in 30+ countries. With smart forecasting, automated scheduling, and real-time management, organizations can optimize workforce efficiency and keep work aligned with demand. From precise time tracking to flexible planning, Peopleware helps organizations boost operational efficiency and foster a more engaged, productive workforce.

Find out more about Peopleware

Author: Jo Robinson

Reviewed by: Rachael Trickey

Take Part in the 2025 WFM Benchmarking Survey

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