The Largest Online Community for Contact Centre Professionals

LinkedIn YouTube
Search
Menu
Close Close
LinkedIn YouTube
Open Sidebar
Follow us on LinkedIn

Whitney Rose

Whitney Rose, Content Marketing Lead at Assembled

Connect with Whitney on LinkedIn

Filter Filter Filter
Recent Articles Most Viewed Articles

Category

Sub Category

AI is Advancing Support But Leaving Agents Behind

AI is Advancing Support But Leaving Agents Behind

A Brief History of AI in Customer Support

A Brief History of AI in Customer Support

A Step-by-Step Guide to Growing Your WFM Team

A Step-by-Step Guide to Growing Your WFM Team

Boost Your BPO Results With the Champion-Challenger Approach

Boost Your BPO Results With the Champion-Challenger…

How to Get Buy-in for Customer Service Outsourcing

How to Get Buy-in for Customer Service Outsourcing

How to Navigate RFPs for Workforce Management Software

How to Navigate RFPs for Workforce Management Software

A Brief History of AI in Customer Support

A Brief History of AI in Customer Support

Close Close
Top Stories

How to Deal with That Awkward Agent

7 Ways You’re Punishing Your Best Agents Right Now

Is Flexible Working a Dying Perk in the Contact Centre?