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Teresa Gandy

Teresa Gandy, Survey & Feedback Process Management – ClarityCX.

ClarityCX helps SMEs increase sales, testimonials and word of mouth recommendations through effective customer experience management via creation and outsourced survey services and strategy.

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Recent Articles Most Viewed Articles
How to Create the Best Customer Service Survey – With Examples

How to Create the Best Customer Service Survey –…

What is a Customer Satisfaction Score (and How to Calculate CSAT)

What is a Customer Satisfaction Score (and How to…

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Top Stories

What’s Really Compromising Empathy in Customer Service?

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Latest News

8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports

Resources

Guide: The QA Manager’s 7-Step Guide to Survive Black Friday

Research: The Future of AI-Powered Experiences

Upcoming Events

9th October 2025

Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar

24th September 2025

From Insight to Impact: The Next Era of CX and AI Leadership – Webinar

Latest Blogs

8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports