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Richard Abdy, Head of Business Transformation and Development, SVL
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Highlights of NICE Interactions 2024
How to Forecast With Limited Data
10 Things They Won’t Tell You About Live Chat
Innovation Awards 2015 – Winners Announced
The Power of One
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What’s Really Compromising Empathy in Customer Service?
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Stop Driving Up Your Sickness Levels!
8×8 Enters a Strategic Partnership With ULAP
Talkdesk Secures Top Spots in G2 Fall 2025 Reports
Guide: The QA Manager’s 7-Step Guide to Survive Black Friday
Research: The Future of AI-Powered Experiences
9th October 2025
Why Waiting for Reports is Killing Your CX (and How AI Fixes It) – Webinar
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From Insight to Impact: The Next Era of CX and AI Leadership – Webinar