The Worlds Largest Contact Centre Online Community
The Worlds Largest Contact Centre Online Community
Close
Paul Allen is currently Head of Customer Support at the Department for Education.
He is an experienced award winning Resource Planning, Operations and Outsource Manager with a demonstrated history of working in the contact centre industry. Skilled in Service Delivery, Coaching, Workforce Management, OSP Relationship Management and Leadership.
Contact Centre Reports, Surveys and White Papers straight to your inbox!
Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies.
Close
24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
