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Ofcom

Discover and explore our Ofcom content collection, including articles, blogs, news stories, case studies, resources and more.

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The End of the Call Centre? ResQ Hail Ofcom Clampdown as ‘Gamechanger’

The End of the Call Centre? ResQ Hail Ofcom Clampdown as…

Follow These Guidelines to Stay Compliant With New Ofcom Rules

Follow These Guidelines to Stay Compliant With New Ofcom…

How to Comply With Ofcom’s Updated Guidelines and Succeed

How to Comply With Ofcom’s Updated Guidelines and Succeed

Sytel Asks Ofcom to Reconsider Updates to Outbound Dialling Regulations

Sytel Asks Ofcom to Reconsider Updates to Outbound…

FAQs – Are You Staying on the Right Side of the Law?

FAQs – Are You Staying on the Right Side of the Law?

2 Weeks Left for Ofcom Consultation Period

2 Weeks Left for Ofcom Consultation Period

Regulators Clamp Down on Nuisance Calls

Regulators Clamp Down on Nuisance Calls

Ofcom research reveals extent of nuisance calls

Ofcom research reveals extent of nuisance calls

New group sets standards for Network Answering Machine Detection (AMD)

New group sets standards for Network Answering Machine…

Ofcom fines TalkTalk £750,000 for silent calls

Ofcom fines TalkTalk £750,000 for silent calls

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Top Stories

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Guide: The QA Manager’s 7-Step Guide to Survive Black Friday

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8×8 Enters a Strategic Partnership With ULAP

Talkdesk Secures Top Spots in G2 Fall 2025 Reports