Beverley Mullard

Beverley Mullard (previously ‘Hughes’) is the Client Service Manager at Paragon UK, one of the UK’s largest business service providers.

A respected voice within the contact centre community, having worked across many aspects of customer delivery in either service, solutions or strategy, she is known for her pragmatic approach – getting to the heart of the issues facing CX in today’s omni-channel and tech-driven environments.

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