Puzzel Introduce Their New Brand

Hot air balloon floating in vivid sky - launch concept
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Written by Guest Author

Puzzel has woken up to a new brand identity, an exciting milestone in over 25 years of history.

Puzzel are more committed than ever to empowering organisations to create meaningful experiences for their customers, and our refreshed brand reflects our dedication to innovation, collaboration and the future of customer conversations.

Central to our new brand is our distinctive logo, featuring vibrant chat bubbles that symbolise the dynamic and multi-channel conversations organisations have with their customers.

This is more than just a new logo. It represents an ever-deeper understanding of the central role that contact centres have when it comes to brand experiences, and the heart of our mission: facilitating seamless and engaging interactions across various channels, from traditional voice to modern messaging platforms.

Drawing inspiration from our rich Nordic heritage, our visual identity pays homage to the timeless beauty of Nordic folk art. Each element of our new look and feel is infused with the spirit of Nordic craftsmanship, reflecting our commitment to quality, authenticity and creativity.

As we embark on this new chapter, we are embracing a modern aesthetic that positions us for the future of customer conversations. Our updated brand identity reflects our forward-thinking approach, innovative spirit and dedication to staying ahead of industry trends.

We are excited to embark on this journey and continue developing exceptional experiences that drive meaningful connections between businesses and their customers.

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