Recorded Call Centre and Customer Experience Webinars

Recorded Webinar: Contact Centre Predictions for 2014

Published On: 6th Aug 2026 10:18

Join us for our first webinar of 2014 where we will be providing a number of predictions of things that will happen for your call centre in 2014.

Join us for this interactive webinar to find out more.

Topics Discussed

Latest trends in customer service
Exciting technology predictions
The explosive growth of web chat
The impact of the economy

Predictions for Social media
Factors that you hadn’t thought about
Your chance to share your own ideas

Panellists

Martin Hill-Wilson

Brainfood Consulting

Tim Pickard

NewVoiceMedia

Jonty Pearce

Call Centre Helper

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