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eGain

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eGain is the #1 AI Knowledge Platform for Customer service.

https://www.egain.com

Tel No: +44 (0)1635 800087

Contact Email: info@knowledge.egain.com

Profile:

 eGain is the #1 AI Knowledge Platform for Customer service. eGain AI Knowledge Hub and AI Agent help improve experience and reduce cost by delivering instant, trusted answers to agents and customers at every interaction. 

Social Media:

LinkedIn Company Page: https://www.linkedin.com/company/egain-corporation/

Address: St Catherine’s House, Oxford Street, Newbury, Berkshire, United Kingdom RG14 1JQ

Weblink: https://www.egain.com/

Resources

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White Paper: Knowledge Management for Contact Centres and Help Desks

White Paper: Knowledge Management for Contact Centres and Help Desks

Survey Report: What Contact Centres Are Doing Right Now (2019 Edition)

Survey Report: What Contact Centres Are Doing Right Now (2019 Edition)

Latest content from eGain

Recent Articles Most Viewed Articles
What Not to Miss at CCW Berlin 2025

What Not to Miss at CCW Berlin 2025

eGain Partners With Talkdesk

eGain Partners With Talkdesk

eGain to Present at Mobile World Congress 2022

eGain to Present at Mobile World Congress 2022

eGain Knowledge Hub Receives ServiceNow Certification

eGain Knowledge Hub Receives ServiceNow Certification

2019 Survey Report: What Contact Centres Are Doing Right Now

2019 Survey Report: What Contact Centres Are Doing Right Now

eGain Achieves FedRAMP Authorization with IRS Sponsorship

eGain Achieves FedRAMP Authorization with IRS Sponsorship

eGain Announces 2021 NA Partner Award Winners

eGain Announces 2021 NA Partner Award Winners

eGain Knowledge Hub Available on Five9 CX Marketplace

eGain Knowledge Hub Available on Five9 CX Marketplace

EGain Client Bags KMWorld Reality Award

EGain Client Bags KMWorld Reality Award

30 Customer Experience Trends to Watch Out For

30 Customer Experience Trends to Watch Out For

eGain Partners With Avaya

eGain Partners With Avaya

One in Every Five Contact Centres Make This Surprising Self-Service Mistake

One in Every Five Contact Centres Make This Surprising Self-Service Mistake

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