On Demand Webinar – How to Bridge The Digital Divide

Watch an engaging webinar and discover how to bridge the digital divide and leave no tenants behind.

Housing sector expert Andrew Buckels from Waterstons shares his thoughts on why balancing digital innovation with the diverse needs of social housing tenants is essential to effective communication.

Hear Michael Beagin, Operational Support Officer at ForHousing, on how they’ve enhanced their tenant experience whilst meeting the evolving needs of their communities.

What you’ll get from watching:

• How to drive effective adoption of digital tenant communication strategies
• Using data, insights and behaviours to communicate in tenants’ preferred channels
• Enabling more self-service while supporting digital literacy and ensuring accessibility
• Integrating AI to boost citizen interaction and service delivery.

Watch the webinar here.

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Jo Robinson