Call Centre Jokes – for a Bit of Light Relief

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Written by Jonty Pearce

We could all do with a little bit of a laugh from time to time. We have added in a number of funny stories that we have been sent over the past few months.

If you have come across any good call centre jokes please drop us a line and we’ll see if we can publish them.

Here is a selection of jokes and funny stories that we have been sent in over the last few months.

Modern management speak (Thanks to Tim W)

jack-in-the-box-185Net Lag: That glazed look when you have been online for too long.
Prairie dogging: When something happens in a call centre with cubicles, where people’s heads pop up over the walls to see what’s going on.
Open-Collar Workers: People who work at home or telecommute.
Adminisphere: The rarefied organisation layers beginning just above the rank of call centre manager. Decisions that fall from the adminisphere are often profoundly inappropriate or irrelevant to the problems they were designed to solve.
Stress puppy: A person who thrives on being stressed-out and whiny.
Keyboard Plaque: The disgusting buildup of dirt and crud found on a computer keyboard.
Idea hamsters: People who always seem to have their idea generators running .
Mouse potato: The on-line generation’s answer to the couch potato.
Blamestorming: Sitting around in a group discussing why a deadline was missed or a project failed and who was responsible.
Under Mouse Arrest: Getting busted for violating the company’s web browsing rule of conduct.
It’s a Feature: From the adage “It’s not a bug, it’s a feature.” Used sarcastically to describe an unpleasant experience that you wish to gloss over.
Alpha Geek: The most knowledgeable, technically proficient person in an office or work group. “Ask Tim, he’s the alpha geek around here.”
Mission critical: We are stuffed if this fails!
Salmon Day: The experience of spending an entire day swimming upstream only to get screwed in the end.
Chainsaw consultant: An outside expert brought in to reduce the employee headcount, leaving the top brass with clean hands
404:Someone who is clueless, from the World Wide Web error message “404 Not Found”, meaning the requested document couldn’t be located.

It is important to have laughter in the work place, as talked about in this article.

Performance Appraisal Terms and Their Real Meanings (Thanks to JennyP)

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Appraisal Term Meaning
Average Employee Not that bright
Exceptionally Well Qualified Made no major blunders yet
Active Socially Drinks a lot
Character Above Reproach Still one step ahead of the law
Quick Thinking Offers plausible excuses
Careful Thinker Won’t make a decision
Plans for advancement Buys drinks for all the boys/girls
Uses Logic on Difficult jobs Gets someone else to do it
Expresses Themselves Well Speaks English
Meticulous Attention to Detail A nit picker
Has Leadership Qualities Has a loud voice
Exceptionally Good Judgment Lucky
Keen Sense of Humour Knows a lot of dirty jokes
Career Minded Back Stabber
Of Great Value to the Organisation Gets to work on time
Relaxed Attitude Sleeps at desk
Independent Worker Nobody knows what he/she does
Loyal Can’t get a job anywhere else

drawing-banana-peel-185Can’t get through

Customer: “I’ve been ringing your call centre on 0700 2300 for two days and can’t get through to enquiries, can you help?”

Operator: “Where did you get that number from, sir?”

Customer: “It was on the door to the travel centre.”

Operator: “Sir, they are our opening hours.”


Mistaken identity

joker-card-185Tech Support: “Customer Support, this is David, may I help you?”

Customer: “Hello, yes, it’s me.”

Tech Support: “Oh, it’s me too.” [chuckle]

Customer: “No, Esmie. E, s, m, i, e.”

Tech Support: “Oh, sorry.”


RAC Motoring ServiceCaller:

moustache-prop-185“Does your European Breakdown Policy cover me when I am traveling in Australia?”

Operator: “Doesn’t the product give you a clue?”

Got any other jokes? Please send them in to us.


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Author
Jonty Pearce

Jonty Pearce walked into his first call centre in 1989 and has been hooked ever since. He founded Call Centre Helper in 1989.

He is an Engineering Graduate with a background in marketing and publishing. In 2020 he won the AOP Digital Publishing Award for The Best Use of Data.

He writes and speaks on a wide variety of subjects - particularly around forecasting and scheduling. His in depth knowledge of forecasting algorithms has earned him the nickname "Mr Erlang."

Connect with Jonty on LinkedIn

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Reviewed by: Jo Robinson

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