Call & Contact Centre Expo 2024

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Written by Hannah Swankie

The Call & Contact Centre Expo will return to ExCeL London on 27th and 28th November, bringing together professionals from the call, contact centre, and customer experience industries.

This year, for the first time, the event will be co-located with the Customer Experience Expo, offering attendees even more opportunities to learn and network.

Free to attend for call and contact centre professionals, customer experience experts, consultants, and analysts, the event promises a host of new features and invaluable opportunities.

Key highlights include:

  • New Keynote Agenda: Industry leaders will speak across six theatres, sharing insights and future trends in the field.
  • Connect 1:1 Meetings Programme: A structured, pre-arranged schedule for buyers to meet with selected exhibitors, addressing both short- and long-term business needs.
  • Training Workshops and Seminars: Expert-led sessions covering specialised topics, including new workshops from The Forum, designed to deliver actionable strategies.
  • Unmatched Networking: Attendees will have the chance to connect with thousands of like-minded professionals, exchange ideas, and stay ahead of industry trends.

Additionally, the event will feature over 120 exhibitors showcasing the latest in cutting-edge technologies and solutions.

For more details and to secure your free ticket, visit the event website.

Hannah joined Call Centre Helper as Digital Content Assistant in 2024.

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Reviewed by: Jo Robinson