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Home » Industry News » Page 36

Industry News

Contact centre industry experts share the latest news on employee engagement, technology, customer service, and customer experience (CX) trends related to the contact centre industry – updated every week on Call Centre Helper.

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Five9 Named Aragon Research Globe Leader

Five9 Named Aragon Research Globe Leader

8×8 Launches Customer Labs Open Beta Program

8×8 Launches Customer Labs Open Beta Program

Five9 Opens New European Engineering Hub

Five9 Opens New European Engineering Hub

Do You Sell Microsoft Teams?

Do You Sell Microsoft Teams?

Sabio Group Expands Into the Nordic Region & Strengthens Genesys Capability

Sabio Group Expands Into the Nordic Region &…

Spearline’s Look Back at 2022

Spearline’s Look Back at 2022

NICE Delivers New RPA Innovations

NICE Delivers New RPA Innovations

NICE Wins Technology Innovation Leadership Award

NICE Wins Technology Innovation Leadership Award

Contact Centre Competition – Rent-Free Accommodation for 1 Year

Contact Centre Competition – Rent-Free…

NICE Launches ElevateAI

NICE Launches ElevateAI

Sabio Group Aims to Empower the Global Contact Centre Workforce

Sabio Group Aims to Empower the Global Contact Centre…

G2 Names Scorebuddy a Leader

G2 Names Scorebuddy a Leader

Disrupt Keynote Speakers Announced

Disrupt Keynote Speakers Announced

NICE Launches Enlighten AutoSummary

NICE Launches Enlighten AutoSummary

72% of UK Online Companies Are Uncontactable by Phone

72% of UK Online Companies Are Uncontactable by Phone

Sensée Is Featured on the CX Podcasts

Sensée Is Featured on the CX Podcasts

Is Winning a Contact Centre the Missing Piece in Your Expansion Strategy?

Is Winning a Contact Centre the Missing Piece in Your…

InVision Joins G-Cloud

InVision Joins G-Cloud

MaxContact Awarded IT Vendor of the Year Award

MaxContact Awarded IT Vendor of the Year Award

Spearline Announces the Acquisition of Callstats

Spearline Announces the Acquisition of Callstats

Sabio Group Supports Code Ninjas

Sabio Group Supports Code Ninjas

NICE Enlighten XO Receives 2022 Industry Award

NICE Enlighten XO Receives 2022 Industry Award

Vonage Launches Salesforce Shield Security

Vonage Launches Salesforce Shield Security

Sensée’s LiveDesk Available Through the G-Cloud 13 Government Framework

Sensée’s LiveDesk Available Through the G-Cloud 13…

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