Recorded Call Centre and Customer Experience Webinars

21st September 2016

Recorded Webinar: 7 Sure-Fire Ways to Boost Morale in the Contact Centre

1985

Written by Rachael Trickey

Boosting morale in the contact centre is fairly easy to do, but it does require courage, good ideas, and creative thinking.
Join our team of experts where they share their ideas on how to build morale in the Contact Centre.

Topics Discussed

Motivation and Leadership
Developing Team Managers
Incentive schemes that work

The best games to play (and not play)
The right metrics to use
Top tips from the audience

Panellists

Dan Moross

MOO

Fran Corke

OVO Energy

Richard Kenny

Plantronics

Jonty Pearce

Call Centre Helper

Author
Rachael Trickey

Rachael Trickey first joined Call Centre Helper in 2010. She has acquired extensive knowledge of call centre technology and the key players in the contact centre Industry.

Rachael is an Account Manager at Call Centre Helper, helping our current customers especially with Webinars and Social Media.

Connect with Rachael on LinkedIn

Read more by Rachael Trickey

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