Recorded Call Centre and Customer Experience Webinars

Recorded Webinar: Top 5 Contact Centre Strategies

Published On: 6th Aug 2026 10:04

In the second part of our Top 10 Contact Centre strategies webinar, our countdown continues.

So what the Top 5 strategies? Tune in to find out more.

Topics Discussed

Contact Centre Metrics
Contact Centre Technology
Customer feedback
Employee feedback

Recruitment
KPIs
Your chance to share your own ideas

Panellists

Paul Cooper

Customer Service Expert

Mike Murphy

Interactive Intelligence

Jonty Pearce

Call Centre Helper

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