Most People Prefer the Name Contact Centre over Call Centre

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Written by Jo Robinson

“Contact Centre or Call Centre? Which do you prefer? ” was asked of our readers and the results were:

Contact Centre – 60%
Call Centre – 32%
No preference – 8%

Source: Call Centre Helper website reader poll Votes: 430 Date: April 2012

Author
Jo Robinson

Jo Robinson has worked at Call Center Helper since 2007. She started off as News Editor and is currently Operations Manager. Jo quality checks a large number of the articles on Call Centre Helper, along with caring for our customers, managing the eblast programme and sponsorship of our annual benchmarking survey.

Connect with Jo on LinkedIn

Most People Prefer the Name Contact Centre over Call Centre

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