The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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Published On: 6th Aug 2026 10:14
“Contact Centre or Call Centre? Which do you prefer? ” was asked of our readers and the results were:
Contact Centre – 60%
Call Centre – 32%
No preference – 8%
Source: Call Centre Helper website reader poll Votes: 430 Date: April 2012
Reviewed by: Robyn Coppell
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