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8×8 Launches Verif8 for Smarter Customer Authentication

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Written by Robyn Coppell

8×8 has launched Verif8, a frictionless, omnichannel One-Time Password (OTP) solution that makes authentication easy, fast, and secure for businesses of any size.

“Security is no longer a back-end concern – it’s a frontline experience,” said Igor Mostovoy, Product Director, CPaaS at 8×8, Inc.
“With 8×8 Verif8, we’re giving businesses a faster, easier way to protect customers and reduce fraud – without heavy lift or added cost.”

Designed as an OTP-as-a-Service product, Verif8 offers a lightweight, infrastructure-free approach to securing user interactions, particularly suited for organizations with limited security resources.

Amid a rising global rate of cyberattacks, especially in sectors like education and healthcare which are facing record-high attack rates (up 75% and 47% respectively in the past year), Verif8 allows businesses to implement real-time, omnichannel verification without long development timelines or complex integrations.

8×8 Verif8 removes those barriers with:

  • Rapid Onboarding
  • Omnichannel Delivery
  • Same-Day Go-Live
  • Built-In Fraud Protection
  • Real-Time Insights

Verif8 is built on 8×8’s CPaaS layer and integrates into its broader platform, offering a unified experience that merges communication and authentication across the customer journey.

Author
Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

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