The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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Published On: 5th Aug 2026 14:00
Click here for this webinar recording
Has your contact centre coaching strategy gone stale? You are not alone! Many leaders fall into the trap of doing things the way they’ve always been done – sadly compromising employee and customer experience along the way.
So, if your coaching strategy, at best, could be described as “average”, it’s high time to have a rethink and push your team to the next level!
So why not join us for this informative webinar, where experts explore how the very best contact centres are successfully advancing their coaching strategies to maximize results!
Click here for this webinar recording
CallMiner, the leader in CX automation, combines AI agents and human expertise to optimise interactions, cut costs, and boost engagement. Advanced analytics transform conversations into intelligence that drives improvements and automation for global brands.
Find out more about CallMinerAuthor: Rachael Trickey
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