The Largest Online Community for Contact Centre Professionals
The Largest Online Community for Contact Centre Professionals
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17th July 2023
At Disrupt 2023, Sabio interviewed Jen Sharp, Contact Centre Director at DHL Express, on the benefits of empowering contact centre advisors to help deliver excellent CX.
In this video, Jen highlights the importance of arming advisors with the most up-to-date technology to deliver great customer experience and allowing more freedom in the contact centre to develop both professionally and personally.
A selection of articles from contact centre industry experts
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24th September 2025
From Insight to Impact: The Next Era of CX and AI Leadership – Webinar
