Five9 Announces Partnership With Conn3ct

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Written by Robyn Coppell

Five9 has announced that the company is expanding its global presence by partnering with Conn3ct.

Conn3ct is a trusted communications solutions provider that draws on over 30 years of experience in assisting multinational organizations around the world solve their communications challenges.

Conn3ct is widely recognized for their global network providing SIP and public switched telephone network (PSTN) services to many countries across the globe.

This new strategic partnership between Five9 and Conn3ct will help stabilize, enhance and transform global cloud contact centres.

“As we continue to build our strong footprint in EMEA and across the globe, Five9 is proud to partner with Conn3ct,” said Brian Atkinson, GM and VP EMEA at Five9.

“To support businesses with scale and capacity as Five9 rapidly expands across the region, it is important to develop our partner ecosystem with like-minded organizations that help meet the diverse needs of our customers in the everchanging market landscape.”

The suite of communications channels offered by Conn3ct, combined with the omnichannel contact centre experience from Five9, delivers high-touch customer engagements and a customizable contact centre to meet the unique needs of the customer.

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Robyn Coppell

Robyn Coppell has worked as Digital Content Manager for Call Center Helper since 2021. After University her first job was in a contact centre and has stayed in this space ever since.

She has experience of contact centre operational management, software systems, css and php coding. She edits a lot of the guest content that is published on Call Centre Helper.

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